Terms & Conditions and Disclaimer — INTVIPS
1. Acceptance of Terms
By engaging INTVIPS (“the Company,” “we,” “us”) for any service, the Client (“you,” “the Client”) agrees to be bound by these Terms in full. If you do not agree, you must not engage or continue to use our services.
2. Nature of Services
INTVIPS provides digital marketing services, including but not limited to SEO, website management, social media management, advertising support, and lead generation, on a best-efforts advisory and execution basis. All services are provided “as is” and “as available.”
3. No Warranty of Results
The Client acknowledges that digital marketing outcomes — including rankings, traffic, leads, conversions, sales, or revenue — depend on factors entirely outside the Company’s control, including market conditions, competitor activity, algorithm changes by third-party platforms (Google, Meta, and others), the Client’s own products, pricing, reputation, and responsiveness, and macroeconomic conditions. The Company makes no representation, warranty, or guarantee, express or implied, regarding any specific outcome. Any projections, estimates, or examples provided are illustrative only and not binding commitments.
4. Client Obligations and Sole Responsibility
The Client is solely responsible for: the accuracy and legality of all information, content, products, and claims provided to the Company; obtaining any licenses, permits, or regulatory approvals required for their business or advertising; timely provision of access, approvals, content, and payment; and compliance with all applicable advertising, consumer protection, and data protection laws in their operating jurisdiction. The Company bears no responsibility for Client non-compliance, misrepresentation, or delay, and the Client indemnifies and holds the Company harmless against any claim, loss, fine, or damage arising from the Client’s business, products, services, or conduct.
5. Third-Party Platforms and Providers
The Company relies on third-party platforms and providers (including but not limited to Google, Meta, WordPress, hosting providers, and payment processors) that are entirely outside the Company’s control. The Company bears no responsibility whatsoever for outages, suspensions, policy changes, algorithm updates, data loss, security breaches, or account actions taken by any third party, regardless of impact on the Client’s business.
6. Full Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages of any kind — including but not limited to loss of profit, revenue, data, business opportunity, or goodwill — arising out of or related to the services, regardless of the theory of liability (contract, tort, negligence, or otherwise), even if the Company has been advised of the possibility of such damages. Where liability cannot be fully excluded under applicable law, the Company’s total aggregate liability for any and all claims shall not exceed the lesser of (a) fees paid by the Client in the one (1) month immediately preceding the event giving rise to the claim, or (b) one hundred US dollars (USD 100).
7. Indemnification
The Client agrees to indemnify, defend, and hold harmless the Company, its owner, and any subcontractors from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from the Client’s use of the services, the Client’s content or products, the Client’s violation of any law or third-party right, or any dispute between the Client and its own customers or competitors.
8. Payment and Non-Refund Policy
Fees are due as specified in the individual service agreement. Late payment may result in immediate suspension of services without notice or liability to the Company. All fees for work performed are final and non-refundable, regardless of the results achieved.
9. Termination
The Company may suspend or terminate services immediately, at its sole discretion, for non-payment, unlawful conduct, or any reason it deems appropriate, without liability. The Client may terminate per the individual service agreement; no refund is owed for work already performed.
10. Force Majeure
The Company is not liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to platform outages, internet disruptions, natural disasters, or government action.
11. Security, Hacking, and Cyberattacks
The Company implements reasonable precautions but does not guarantee that its website, systems, or any Client website, account, or platform managed or advised on by the Company will be free from viruses, malware, hacking, unauthorized access, data breaches, denial-of-service attacks, or any other form of cyberattack. The Client acknowledges that no system can be guaranteed 100% secure and that the internet carries inherent security risks outside the Company’s control.
The Company bears no responsibility or liability, direct or indirect, for any loss, damage, data breach, downtime, financial loss, or reputational harm arising from a virus, malware infection, hacking incident, unauthorized access, or any other attack affecting the Company’s website, database, or any Client website, account, content, or social media platform, regardless of cause.
It is the sole responsibility of the Client to engage a qualified cybersecurity professional or service to secure, monitor, and maintain the security of their own website, hosting account, content, social media accounts, and any other digital asset, independent of any services provided by the Company. The Company’s services do not include cybersecurity, penetration testing, malware removal, or security monitoring unless separately and explicitly agreed in writing.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles. Any dispute shall be resolved exclusively in the courts of Ontario, Canada, and the Client waives any objection to that jurisdiction and venue.
13. Entire Agreement
These Terms, together with any individual service agreement, constitute the entire agreement between the parties and supersede all prior understandings.